Here at frangelique.co.za we do assure you that any information given to us is very secure.

All information received is only shown to our administrators who then use that information for ordering and verification purposes.

You do not have to register to purchase with us, you can choose to checkout as a guest.

Any information given to us is never sold, traded, loaned or shared with any third parties besides the issuing bank of the credit card used to purchase for verification purposes only.

We use encryption software for all data put into our customers on our site. You must be aware that when you click on hyperlinks and/or banners of third party websites, you are governed under the privacy practices and policies of that website. Once in a foreign webpage, we are not liable for the actions of that party.

When you place an order with us your personal and financial information is encrypted using the best encryption software SSL (secure socket layer) and you are on a secure site.

If you have any questions about the security at our Web site, please feel free to contact us.

Discreet billing and shipping information

We ship our products in DHL parcels or Fastway sachets. The sender on the shipping label will be FST Pty Ltd.

We understand that customers prefer discretion when it comes to payment and as such you can purchase via PayFast. If you pay via PayFast all that will appear on your statement is a purchase of ‘GOODS’. You are also welcome to pay via Direct Debit to our account at FST, if you choose this method please be aware that funds must be cleared before delivery.